REROKO | Buyer Board of Directors

Buyer Board of Directors - Terms of Reference

1. Purpose:

The Buyer Board at Reroko is established to provide guidance, oversight, and strategic direction for the effective functioning of the online buyer and supplier platform. The Board aims to represent the interests of buyers, enhance their experience, and contribute to the overall success of Reroko as a for-profit business.

2. Composition:

The Buyer Board shall consist of individuals representing diverse backgrounds and experiences as buyers. Members may include representatives from various consumer segments, industry experts, and professionals with a keen understanding of consumer behavior and market trends.

3. Roles and Responsibilities:

Strategic Input: Provide strategic guidance and input on matters related to buyer satisfaction, marketplace dynamics, and overall user experience.
Feedback Mechanism: Act as a conduit for buyer feedback, ensuring that the concerns, preferences, and suggestions of the broader buyer community are effectively communicated to the Reroko management.
Policy Advocacy: Contribute to discussions on policies that impact buyers, advocating for fair and transparent practices that align with the values and expectations of Reroko's user base.
Innovation Support: Encourage and support initiatives that enhance the shopping experience, promote innovative features, and keep Reroko at the forefront of industry trends.

4. Voluntary Positions:

Chairperson: The Chairperson shall preside over board meetings, facilitate discussions, and represent the Buyer Board in liaisons with Reroko's management. This position is voluntary, reflecting a commitment to the success of Reroko beyond financial incentives.
Vice-Chairperson: The Vice-Chairperson shall support the Chairperson in their duties and assume responsibilities in their absence. This position is voluntary and underscores the dedication of the Board to the success of Reroko.
Committee Heads: Voluntary positions may be established for members to lead specific committees, such as the User Experience Committee, Policy Advocacy Committee, or Innovation Support Committee, based on the evolving needs of the platform.

5. Meetings:

The Buyer Board shall convene regular meetings to discuss strategic matters, review platform performance from a buyer perspective, and address key challenges. Additional meetings may be called as necessary, and attendance is expected from all Board members given the voluntary nature of their roles.

6. Term Limits:

Voluntary positions on the Buyer Board shall have a term limit of 1 year, with the possibility of reappointment for one additional term. This ensures a regular infusion of fresh perspectives while allowing experienced members to contribute consistently.

7. Code of Conduct:

All members of the Buyer Board shall adhere to a code of conduct that promotes transparency, accountability, and ethical behavior in their roles. This includes managing conflicts of interest and maintaining confidentiality.

8. Amendments:

These terms of reference may be amended by a majority vote of the Buyer Board, with due consideration for the interests of buyers and the overall success of Reroko. Any proposed amendments shall be communicated to all board members in advance. Amendments to the terms of reference will be made with a focus on enhancing the buyer experience and the platform's sustainability.

Job Description:

As a Buyer Relationship Manager II at Reroko, you will be responsible for managing key accounts, cultivating strong relationships with retail buyers, and driving adoption of the platform. Leveraging your industry expertise and consultative approach, you will serve as a trusted advisor to buyers, helping them optimize their procurement processes and achieve their business goals.

Responsibilities:

Develop and execute account management strategies to achieve revenue targets and retention goals.

Build and maintain relationships with key stakeholders within retail organizations, including procurement managers, category buyers, and executives.

Understand buyers' business objectives and pain points, providing strategic guidance and solutions to drive value.

Collaborate with cross-functional teams to ensure successful onboarding and implementation of the Reroko platform.

Monitor account health and performance metrics, proactively identifying opportunities for upselling and expansion.

Serve as the primary point of contact for escalations and issue resolution, ensuring timely and satisfactory resolution.

Stay abreast of industry trends, market dynamics, and competitive landscape, providing insights and recommendations to internal stakeholders.

Requirements:

Bachelor's degree in Business, Marketing, or related field.

3+ years of experience in account management, sales, or consulting, preferably in the retail or e-commerce industry.

Proven track record of building and maintaining relationships with senior-level stakeholders.

Strong communication and presentation skills, with the ability to articulate complex concepts and solutions.

Analytical mindset, with the ability to analyze data and draw actionable insights.

Results-oriented approach, with a focus on driving customer success and satisfaction.

Knowledge of CRM systems and account management tools.

To apply for open positions at Reroko, simply send your resume and cover letter to hr@reroko.com.

Job Description:

As the Marketing Director at Reroko, you will be responsible for developing and executing strategic marketing initiatives to drive brand awareness, customer acquisition, and engagement. You will lead a team of marketing professionals to develop innovative campaigns, establish Reroko as a thought leader in the industry, and ultimately drive revenue growth.

Responsibilities:

Develop and implement comprehensive marketing strategies to achieve business objectives and targets.

Lead the marketing team in creating engaging content for various channels, including digital, social media, email, and traditional media.

Collaborate with cross-functional teams to ensure alignment of marketing efforts with overall company goals.

Analyze market trends and customer insights to identify opportunities for growth and innovation.

Monitor and report on marketing campaign performance, using data to optimize strategies and tactics.

Manage marketing budgets and allocate resources effectively to maximize ROI.

Cultivate relationships with key stakeholders, including suppliers, buyers, and industry partners.

Requirements:

Bachelor's degree in Marketing, Business Administration, or related field; MBA preferred.

Proven experience in marketing leadership roles, with a track record of driving results in a fast-paced environment.

Strong strategic thinking and analytical skills, with the ability to translate insights into actionable plans.

Excellent communication and leadership abilities, with experience managing and developing high-performing teams.

Proficiency in marketing automation platforms, CRM systems, and analytics tools.

Deep understanding of retail industry dynamics and trends.

To apply for open positions at Reroko, simply send your resume and cover letter to hr@reroko.com.