Privacy Policy

Last Updated: March 19, 2024

Underapplied Privacy Policy

At Underapplied, LLC (referred to as "Underapplied," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose information when you interact with our platform, Reroko, and any related services (collectively referred to as the "Services"). By using our Services, you agree to the terms of this Privacy Policy.

We may update this Privacy Policy periodically, and we will notify you of any changes by revising the date at the top of the policy. Please review this policy whenever you access our Services to stay informed about our information practices.

By accepting these terms or using the Services, you consent to the collection and processing of your personal information as described herein. Your information may be collected, processed, and stored by Underapplied or its service providers in the United States or other countries where these services are hosted. By using our Services, you agree to the transfer of your personal information to such countries. If you wish to withdraw your consent or have questions about your data, please contact us as provided below.

Privacy Policy Scope

This Privacy Policy applies only to the practices of Underapplied and the information collected through our Services. It does not extend to the practices of third parties, including any third-party websites or services linked through our Services. We encourage you to review the privacy policies of such third-party sites or services.

Collection of Information

Information You Provide Us

We collect various types of information that you provide to us, including:

Personal information such as name, email address, postal address, phone number, and other contact information.
Information required for specific services offered through our platform, such as profile details and preferences.
Transaction information for processing purchases and payments.
User-generated content provided through our platform.
Additional information from registered users, including business details and product information.

We may also collect information through surveys, requests, or other features on our platform.

Other Information We Collect When You Use the Service

When you use our Services, we passively collect information such as:

Platform activity, including user interactions and transactional data.
Technical and log information, like browser type, access times, and IP address.
Device information, including hardware model and operating system.
Location information, with your consent, to enhance user experience.

We may also use cookies and other tracking technologies to collect information about your usage patterns and preferences.

Information We Collect From Other Sources

We may obtain information from third-party sources and combine it with the information collected through our Services.

Use of Information

We may use the collected information to:

Provide, maintain, and improve our Services.
Facilitate transactions and deliver requested products and services.
Communicate with you about products, services, and inquiries.
Send important updates and administrative information.
Conduct data analysis, audits, and develop new products or services.
Customize and improve user experience.
Comply with legal obligations and protect our rights.

Sharing of Information

We may share information about you with:

Service providers to perform tasks on our behalf.
Other users as necessary to provide requested services.
In connection with business transactions or legal requirements.
With your consent or at your direction.

We may also use anonymized or aggregated data for various business purposes.

Social Sharing Features

Our Services may include social sharing features that allow you to share actions with other media platforms. These features may use cookies and other technologies provided by social media platforms. We are not responsible for the privacy policies of these third-party platforms.

Single Sign-On

You may have the option to log into your Reroko account using third-party services. By using these features, we may access and store information associated with your third-party accounts.

Analytics, Advertising, and Retargeting Services

We use analytics tools and third-party services to collect data about your usage patterns and preferences. These services may use cookies and other technologies to analyze and track data for advertising purposes.

International Transfers of Information

By using our Services, you consent to the processing and transfer of your information to countries outside your country of residence. We take appropriate measures to protect your information in accordance with this Privacy Policy and applicable laws.

EU Data Subjects

For users in the EU, we comply with GDPR requirements for processing Personal Data. You have various rights under the GDPR, including access, correction, erasure, and objection to processing. Please contact us to exercise these rights or for more information.

How to Complain

If you have concerns about our privacy practices, please contact us using the information provided below. We will investigate and address any complaints regarding the use and disclosure of personal information.

Contact Us

If you have questions or requests regarding this Privacy Policy, or to exercise your rights, please contact us via email at support@reroko.com or by mail at 651 North Broad Street Suite 201 Middletown 19709. You can also reach our Data Protection Officer at support@reroko.com.

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Job Description:

As a Buyer Relationship Manager II at Reroko, you will be responsible for managing key accounts, cultivating strong relationships with retail buyers, and driving adoption of the platform. Leveraging your industry expertise and consultative approach, you will serve as a trusted advisor to buyers, helping them optimize their procurement processes and achieve their business goals.

Responsibilities:

Develop and execute account management strategies to achieve revenue targets and retention goals.

Build and maintain relationships with key stakeholders within retail organizations, including procurement managers, category buyers, and executives.

Understand buyers' business objectives and pain points, providing strategic guidance and solutions to drive value.

Collaborate with cross-functional teams to ensure successful onboarding and implementation of the Reroko platform.

Monitor account health and performance metrics, proactively identifying opportunities for upselling and expansion.

Serve as the primary point of contact for escalations and issue resolution, ensuring timely and satisfactory resolution.

Stay abreast of industry trends, market dynamics, and competitive landscape, providing insights and recommendations to internal stakeholders.

Requirements:

Bachelor's degree in Business, Marketing, or related field.

3+ years of experience in account management, sales, or consulting, preferably in the retail or e-commerce industry.

Proven track record of building and maintaining relationships with senior-level stakeholders.

Strong communication and presentation skills, with the ability to articulate complex concepts and solutions.

Analytical mindset, with the ability to analyze data and draw actionable insights.

Results-oriented approach, with a focus on driving customer success and satisfaction.

Knowledge of CRM systems and account management tools.

To apply for open positions at Reroko, simply send your resume and cover letter to hr@reroko.com.

Job Description:

As the Marketing Director at Reroko, you will be responsible for developing and executing strategic marketing initiatives to drive brand awareness, customer acquisition, and engagement. You will lead a team of marketing professionals to develop innovative campaigns, establish Reroko as a thought leader in the industry, and ultimately drive revenue growth.

Responsibilities:

Develop and implement comprehensive marketing strategies to achieve business objectives and targets.

Lead the marketing team in creating engaging content for various channels, including digital, social media, email, and traditional media.

Collaborate with cross-functional teams to ensure alignment of marketing efforts with overall company goals.

Analyze market trends and customer insights to identify opportunities for growth and innovation.

Monitor and report on marketing campaign performance, using data to optimize strategies and tactics.

Manage marketing budgets and allocate resources effectively to maximize ROI.

Cultivate relationships with key stakeholders, including suppliers, buyers, and industry partners.

Requirements:

Bachelor's degree in Marketing, Business Administration, or related field; MBA preferred.

Proven experience in marketing leadership roles, with a track record of driving results in a fast-paced environment.

Strong strategic thinking and analytical skills, with the ability to translate insights into actionable plans.

Excellent communication and leadership abilities, with experience managing and developing high-performing teams.

Proficiency in marketing automation platforms, CRM systems, and analytics tools.

Deep understanding of retail industry dynamics and trends.

To apply for open positions at Reroko, simply send your resume and cover letter to hr@reroko.com.