Privacy Statement

Update Effective Date: March 19, 2024

Dear Valued Customers, Partners, and Visitors,

We are pleased to present an updated version of our Privacy Policy, effective March 19, 2024. At Reroko, we deeply value the trust you place in us, and safeguarding your privacy is of paramount importance. With this in mind, we have meticulously crafted this policy to outline our commitment to protecting your personal information and ensuring transparency in our data practices.

Scope of Policy

This Privacy Policy applies comprehensively to all forms of personal information collected by Reroko, irrespective of the format - be it electronic, paper-based, or verbal communication.

Our Privacy Principles

Aligned with the highest standards of privacy protection, Reroko adheres to the following core principles:

Lawfulness, Fairness, and Transparency: We process personal information lawfully, fairly, and transparently, holding ourselves accountable to you, the data subject.
Purpose Limitation: Your personal information is collected for specific, legitimate purposes and will not be processed in ways incompatible with those purposes.
Data Minimization: We collect only the personal information that is necessary, relevant, and adequate for the intended purposes of processing.
Accuracy: Maintaining the accuracy of your personal information is paramount to us. We promptly rectify any inaccuracies and keep your data up to date.
Storage Limitation: Your personal information is retained only for as long as necessary to fulfill the purposes for which it was collected.
Integrity and Confidentiality: We employ rigorous measures to protect your personal information against unauthorized access, loss, or damage.
Lawfulness of Processing: All processing of personal information is conducted lawfully, ensuring compliance with the principles outlined in the GDPR and other relevant regulations.

Information Collection

Your interactions with Reroko may entail the voluntary provision of personal information. Additionally, we may gather certain details about you from diverse sources, including third parties such as affiliates, identity verification services, and credit bureaus. The types of information we collect include but are not limited to:

Contact details (e.g., name, address, email, phone number)
Device information and usage data (e.g., IP address, browser type, cookie data)
Demographic information (e.g., gender, date of birth)
Business-related information (e.g., job title, business contact details)
Financial information (e.g., payment details)
Media content (e.g., photographs, videos)

How We Use and Share Information

Your personal information is utilized for various purposes, including responding to inquiries, delivering requested documents, and enhancing our products and services. We may also disclose your information:

To fulfill your requests and provide necessary information
For business-related purposes, including marketing and data analysis
To trusted third-party service providers assisting in delivering our services
In the event of business transactions or legal obligations
With your consent or as required by law

We may also use anonymized or de-identified information for various purposes.

Choice and Consent

Reroko respects your choices regarding the use of your personal information. We provide mechanisms for you to opt-in or opt-out of certain data uses and will obtain explicit consent when required.

Your California Privacy Rights

California residents have the right to request information about the sharing of their personal information for direct marketing purposes. To exercise this right, please contact us at the provided email address.

Security Measures

Reroko employs reasonable measures to safeguard personal information from unauthorized access, misuse, or alteration. However, we cannot guarantee the absolute security of data transmitted over the internet.

Access and Rectification

Upon request, and where required by law, we grant individuals access to their personal information and facilitate corrections or updates to ensure accuracy.

Erasure and Portability

We honor requests for the erasure of personal information under certain circumstances, as outlined in our policy. Additionally, where applicable, we provide data portability options.

Enforcement and Dispute Resolution

Reroko regularly assesses and verifies compliance with this Privacy Policy. We encourage individuals to voice concerns and will address complaints promptly and transparently.

International Data Subjects and EU Residents

While this Policy applies globally, we comply with stricter local laws where applicable. EU residents have specific rights regarding their Personal Data, including the right to access, rectify, and erase data, subject to certain conditions.

Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in laws or our practices. Any amendments will be communicated through our website.

Contact Us

For inquiries regarding this Privacy Policy, please reach out to us via email or mail using the provided contact details.

Thank you for entrusting us with your privacy. We value your continued partnership and are committed to maintaining the highest standards of privacy protection.

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Job Description:

As a Buyer Relationship Manager II at Reroko, you will be responsible for managing key accounts, cultivating strong relationships with retail buyers, and driving adoption of the platform. Leveraging your industry expertise and consultative approach, you will serve as a trusted advisor to buyers, helping them optimize their procurement processes and achieve their business goals.

Responsibilities:

Develop and execute account management strategies to achieve revenue targets and retention goals.

Build and maintain relationships with key stakeholders within retail organizations, including procurement managers, category buyers, and executives.

Understand buyers' business objectives and pain points, providing strategic guidance and solutions to drive value.

Collaborate with cross-functional teams to ensure successful onboarding and implementation of the Reroko platform.

Monitor account health and performance metrics, proactively identifying opportunities for upselling and expansion.

Serve as the primary point of contact for escalations and issue resolution, ensuring timely and satisfactory resolution.

Stay abreast of industry trends, market dynamics, and competitive landscape, providing insights and recommendations to internal stakeholders.

Requirements:

Bachelor's degree in Business, Marketing, or related field.

3+ years of experience in account management, sales, or consulting, preferably in the retail or e-commerce industry.

Proven track record of building and maintaining relationships with senior-level stakeholders.

Strong communication and presentation skills, with the ability to articulate complex concepts and solutions.

Analytical mindset, with the ability to analyze data and draw actionable insights.

Results-oriented approach, with a focus on driving customer success and satisfaction.

Knowledge of CRM systems and account management tools.

To apply for open positions at Reroko, simply send your resume and cover letter to hr@reroko.com.

Job Description:

As the Marketing Director at Reroko, you will be responsible for developing and executing strategic marketing initiatives to drive brand awareness, customer acquisition, and engagement. You will lead a team of marketing professionals to develop innovative campaigns, establish Reroko as a thought leader in the industry, and ultimately drive revenue growth.

Responsibilities:

Develop and implement comprehensive marketing strategies to achieve business objectives and targets.

Lead the marketing team in creating engaging content for various channels, including digital, social media, email, and traditional media.

Collaborate with cross-functional teams to ensure alignment of marketing efforts with overall company goals.

Analyze market trends and customer insights to identify opportunities for growth and innovation.

Monitor and report on marketing campaign performance, using data to optimize strategies and tactics.

Manage marketing budgets and allocate resources effectively to maximize ROI.

Cultivate relationships with key stakeholders, including suppliers, buyers, and industry partners.

Requirements:

Bachelor's degree in Marketing, Business Administration, or related field; MBA preferred.

Proven experience in marketing leadership roles, with a track record of driving results in a fast-paced environment.

Strong strategic thinking and analytical skills, with the ability to translate insights into actionable plans.

Excellent communication and leadership abilities, with experience managing and developing high-performing teams.

Proficiency in marketing automation platforms, CRM systems, and analytics tools.

Deep understanding of retail industry dynamics and trends.

To apply for open positions at Reroko, simply send your resume and cover letter to hr@reroko.com.